Delivery- and payment methods
- You can pay with Visa, MasterCard or American Express via our payment provider Paytrail.
- Paypal payments are also possible.
- In Austria, Finland, Germany, Norway and Sweden you can choose to pay with Klarna.
- Refunds via Paytrail are delayed about 3-7 days, depending on the transaction-times of your bank.
PAYTRAIL PAYMENT SERVICE
Paytrail Plc is a licensed payment institution authorized by the Finnish Financial Supervisory Authority, which means we have been required to set up stringent security measures. Since the company's establishment in 2007 (under the name Suomen Verkkomaksut Oyj), more than two billion euros have passed through our system.
Rest assured that your payment is secure. We comply with all laws and regulations and take security matters extremely seriously. We cooperate with banks and other financial service providers to continuously build secure and functional practices for doing business online.
Paytrail provides a number of different online payment methods. When buying from an online store that uses Paytrail's payment service, you can pay using your preferred payment method: online bank payment, credit or debit cards, invoice and installment, or Paytrail account.
For products we have in stock, delivery time is usually between 5 to 14 days after shipping.
- Orders normally have a dispatch time of 2-4 working days.
- Other delivery times estimations, such as 5-10 or 10-14 days, indicate the product is not in stock and will have a longer delivery time.
- We reserve the right to cancel a transaction if the item you have ordered is not available.
We ship using Posti's (Finnish National Post Service) delivery methods. Posti's partner couriers and/or carriers may vary in different countries.
GLS Finland provides import and export services for reliable shipping to and from Finland, within Europe as well as worldwide. The portfolio includes parcel delivery services, express delivery as well as freight. The central hub is located in Turku and serves as an international gateway.
Posti shipping inside Finland from 6,90 € to 9,90€ and EU and Non-EU / all other countries from 15 € to 35 €
We can also deliver over 150 cm long products by GLS to following counties: Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, France, Germany, Great Britain, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Czech Republic.
Alpine Brandstore can change the delivery method and send information to the customer by e-mail
Be aware that products containing batteries cannot be delivered to countries outside of the European Union because of restrictions regarding batteries in airfreight.
VAT • TAXES AND DUTIES
Alpine Brand Store is based in Finland, therefore within the EU e-commerce. When you are browsing the store, please select the country from top menu to where your order is to be delivered. When you select country of delivery, Finnish VAT will automatically apply to any country within the EU. As well, Finnish VAT will automatically be deducted for any non-EU country.
The VAT-correction of prices applies automatically to every price in the store once you've selected "delivery country." The Finnish VAT is 24%.
On all international orders, the recipient is responsible for payment of applicable duties, taxes, and other fees.
Please contact your local Customs office for information on duties and taxes.